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ABB Optical Group Announces Leadership Changes to Support Customer

Feb 02, 2024

ABB’s new platform is designed to strengthen the relationship between eye care providers (ECPs) and their patients by keeping the doctor at the center of eye care.

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(PRESS RELEASE) CORAL SPRINGS, FL – ABB Optical Group, America’s leading independent eye care company, announced a series of organizational changes and additions to its executive and senior leadership team. The new customer-centric organizational structure will support the company’s mission to deliver an exceptional customer experience with enhanced support and industry leading solutions and services for its valued customers.

ABB has created the Office of Customer Experience to support the company’s strategic goals with two new roles:

To further strengthen and accelerate ABB’s ambition as the industry leading solutions provider for eye care professionals, ABB has also added the following key leaders to their organization:

To strengthen ABB’s support for their customers, a new chief revenue officer role has been created to unify the enterprise sales organization across all business pillars – Contact Lens, Labs, and Business Solutions.

“I am honored to welcome these incredible leaders to the ABB team. They all bring their own unique expertise that will be instrumental in shaping the future of ABB,” said Tom Burke, CEO of ABB Optical Group. “We are excited for this new organizational structure to come alive and how it will positively impact our customers and support the moments that matter.”

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